# Resolving Issues on Credentials

### Steps to Access and Manage Credential Issues

#### Step 1: Navigate to the Credential Vault Page

* Open the program and locate the **Credential Vault Page**.

#### Step 2: View Reported Issues

* In the credential vault, find the **Issues Column** within the credentials table. This column displays all reported issues.

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#### Step 3: Access Issue Details

* Click on the specific issue you wish to review. This will open the **Credential Issue Report**, which includes the reporter's information and details regarding the issue.

#### Step 4: Resolve the Issue

* After reviewing the issue, you can take action to resolve it. Provide a **resolution note** outlining how the issue was addressed.
* Once the issue is resolved, you can close it. This will notify the security researcher.

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