Automations

Automations provide the ability to automate your processes in BugBase.

Trigger Based Auto Responses

Automated Responses allows companies can set automated responses for various triggers, which will help them manage their communication more effectively. Automated Responses will save users’ time by automatically responding to their messages based on predefined triggers and events.

Setup Quick Responses

To Add Custom Quick Responses

1. Navigate to Your Company Dashboard > Settings > Automations.

1. Click on Add New Action button.

1. Now add a title for the quick action and in the message section, enter the message you want to send to the Bug Reporter.

1. Now click on Save .

Added Quick Actions will be visible in your Automations tab in settings.

Setup Automated Response based on Trigger

To Add Automated Response based on Trigger

1. Navigate to Your Company Dashboard > Settings > Automations.

2. Click on Setup Auto Responses button.

1. Now Select a Trigger, a action that you want to perform for the trigger and select the programs to want the action to happen.

1. Click on Save to apply the changes.

The Automated response will automatically populate for the selected trigger in the selected programs.