# PagerDuty

## Pre-requisites

* A PagerDuty Account
* BugBase Company Account with an Active Program

{% hint style="warning" %}
This feature is available only to **Enterprise Tier Customers**
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{% hint style="info" %}
If you encounter any issues or problems, please do not contact PagerDuty. Instead, please reach out to us at <queries@bugbase.in>.
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## Setup

> To setup your PagerDuty integration:

1. Navigate to Your **Program Dashboard > Settings > Integrations**.
2. Click `Connect` on the PagerDuty Integration Card.

<figure><img src="https://1542818622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVsYaOURvSKmQ57SN2CBT%2Fuploads%2FoKkx4UjbxETZsv0dMUMP%2Fconnect.png?alt=media&#x26;token=55494216-1131-4a36-8704-cc95ec9f9f14" alt=""><figcaption></figcaption></figure>

3. Then you will get a prompt for confirmation, then Click `Connect`.
4. Login with your PagerDuty account and you will be redirected back to BugBase.

<figure><img src="https://1542818622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVsYaOURvSKmQ57SN2CBT%2Fuploads%2FpF5qE984Es70JsO425Pl%2Fimage.png?alt=media&#x26;token=8e08357f-9f09-46c3-a860-7d03cb0f429f" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1542818622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVsYaOURvSKmQ57SN2CBT%2Fuploads%2F7gnEwkLdcwUXoslAsLV1%2Fimage.png?alt=media&#x26;token=bc48532b-01d2-4b87-a3bf-01d8e7c48db0" alt=""><figcaption></figcaption></figure>

Each new and triaged report will now create an incident on PagerDuty and page the appropriate teams based on your PagerDuty policies.

{% hint style="success" %}
:tada: Congratulations! You've successfully connected **PagerDuty** with your **BugBase Program**
{% endhint %}

##

## Disconnect Integration with PagerDuty

> To Disconnect your PagerDuty integration:

1. Navigate to Your **Program Dashboard > Settings > Integrations**.
2. Toggle the `Switch` on the PagerDuty Card.
3. Then you will get a prompt for confirmation, Click `Disconnect`.

<figure><img src="https://1542818622-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVsYaOURvSKmQ57SN2CBT%2Fuploads%2FWsDMqucVDl8vQ2zjtKkN%2Fimage.png?alt=media&#x26;token=8e3d6ef0-2ec4-41fb-af70-88b0ee8ba7d7" alt=""><figcaption></figcaption></figure>