> For the complete documentation index, see [llms.txt](https://docs.bugbase.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bugbase.ai/integrations/pagerduty.md).

# PagerDuty

## Pre-requisites

* A PagerDuty Account
* BugBase Company Account with an Active Program

{% hint style="warning" %}
This feature is available only to **Enterprise Tier Customers**
{% endhint %}

{% hint style="info" %}
If you encounter any issues or problems, please do not contact PagerDuty. Instead, please reach out to us at <queries@bugbase.in>.
{% endhint %}

## Setup

> To setup your PagerDuty integration:

1. Navigate to Your **Program Dashboard > Settings > Integrations**.
2. Click `Connect` on the PagerDuty Integration Card.

<figure><img src="/files/JdYtTeyHFR1S8g8CmY57" alt=""><figcaption></figcaption></figure>

3. Then you will get a prompt for confirmation, then Click `Connect`.
4. Login with your PagerDuty account and you will be redirected back to BugBase.

<figure><img src="/files/bxbWvMFpc7z6zQVEBZiL" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Yi8d1mtpoMHVVJgrdRz3" alt=""><figcaption></figcaption></figure>

Each new and triaged report will now create an incident on PagerDuty and page the appropriate teams based on your PagerDuty policies.

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:tada: Congratulations! You've successfully connected **PagerDuty** with your **BugBase Program**
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##

## Disconnect Integration with PagerDuty

> To Disconnect your PagerDuty integration:

1. Navigate to Your **Program Dashboard > Settings > Integrations**.
2. Toggle the `Switch` on the PagerDuty Card.
3. Then you will get a prompt for confirmation, Click `Disconnect`.

<figure><img src="/files/T905z2v1ujY3n4ha059I" alt=""><figcaption></figcaption></figure>