# PagerDuty

## Pre-requisites

* A PagerDuty Account
* BugBase Company Account with an Active Program

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This feature is available only to **Enterprise Tier Customers**
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If you encounter any issues or problems, please do not contact PagerDuty. Instead, please reach out to us at <queries@bugbase.in>.
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## Setup

> To setup your PagerDuty integration:

1. Navigate to Your **Program Dashboard > Settings > Integrations**.
2. Click `Connect` on the PagerDuty Integration Card.

<figure><img src="/files/JdYtTeyHFR1S8g8CmY57" alt=""><figcaption></figcaption></figure>

3. Then you will get a prompt for confirmation, then Click `Connect`.
4. Login with your PagerDuty account and you will be redirected back to BugBase.

<figure><img src="/files/bxbWvMFpc7z6zQVEBZiL" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Yi8d1mtpoMHVVJgrdRz3" alt=""><figcaption></figcaption></figure>

Each new and triaged report will now create an incident on PagerDuty and page the appropriate teams based on your PagerDuty policies.

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:tada: Congratulations! You've successfully connected **PagerDuty** with your **BugBase Program**
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##

## Disconnect Integration with PagerDuty

> To Disconnect your PagerDuty integration:

1. Navigate to Your **Program Dashboard > Settings > Integrations**.
2. Toggle the `Switch` on the PagerDuty Card.
3. Then you will get a prompt for confirmation, Click `Disconnect`.

<figure><img src="/files/T905z2v1ujY3n4ha059I" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bugbase.ai/integrations/pagerduty.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.